翻譯資格考試高級筆譯閲讀理解考前衝刺題
為了幫助考生們更順利地參加翻譯資格考試,下面是YJBYS小編為大家搜索整理的關於翻譯資格考試高級筆譯閲讀理解考前衝刺題,歡迎參考學習,希望對大家有所幫助!
When a consumer finds that an item she or he bought is faulty or in some way does not live up to the manufacturer’s claim for it, the first step is to present the warranty (保單), or any other records which might help, at the store of purchase. In most cases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction.
A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, assuming he or she has a just claim.
Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the item in questions. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, “The left speaker does not work at all and the sound coming out of the right one is unclear” is better than “This stereo (立體聲音響) does not work.”
The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers’ rights.
31. When a consumer finds that his purchase has a fault in it, the first thing he should do is to ________.
A) complain personally to the manager
B) threaten to take the matter to court
C) write a firm letter of complaint to the store or purchase
D) show some written proof of the purchase to the store
32. If a consumer wants a quick settlement of his problem, it’s better to complain to ________.
A) a shop assistant B) the store manager C) the manufacturer D) a public organization
33. The most effective complaint can be made by ________.
A) showing the faulty item to the manufacturer
B) explaining exactly what is wrong with the item
C) saying firmly that the item of poor quality
D) asking politely to change the item
34. The phrase “live up” (Para. 1, Line 2) in the context means ________.
A) meet the standard of B) realize the purpose of
C) fulfill the demands of D) keep the promise of
35. The passage tells us ________.
A) how to settle a consumer’s complaint about a faulty item
B) how to make an effective complaint about a faulty item
C) how to avoid buying a faulty item
D) how to deal with complaints from customers
(D)(B)(B)(A)(B)
-
中國經典名著詞彙翻譯整理
在翻譯中的一些中國特色詞彙是避免不了的,下面就為大家整理了一些經典名著詞彙翻譯,希望對大家有所幫助!一、中國四大名著《三國演義》ThreeKingdoms《西遊記》JourneytotheWest;PilgrimagetotheWest《水滸傳》HeroesoftheMarshes;TalesoftheWaterMargin《紅樓夢...
-
2017翻譯資格考試中級口譯模擬題答案
>>>點擊查看原試題SECTION1:LISTENINGTESTPartA:SpotDictation1.intheclassroom11.takethetime2.smooth12.willingtolisten3.apowerfulopportunity13.evaluate4.denying14.timeandhonesty5.leadto15.howdifficult6.win-win16.makecompromise7.howto17.makecompr...
-
2017年CATTI三級筆譯考試精選試題及答案
第1題Orangesarea______sourceofvitaminC.AwellBbetterCgoodDvery【正確答案】:C【答案解析】[分析]近義辨析。此題需辨清詞性,本題空白處應填形容詞。好,有利地(adv.);健康的,可取的,令人滿意的(adj.);er較好的(adj.),但應用在上下文有比較之時;優良的,好的(adj.);很...
-
2017年翻譯資格考試知識點輔導
SomeAsianeconomiesnowfacethedangerofoverheatingaslaborandothercostsrise,andinflationclimbs.隨着勞力和其他成本提高,通貨膨脹攀升,有些亞洲國家經濟現在面臨過熱危險。Cost-effectiveInflationDeflation通貨緊縮as引導的原因狀語Businessdealerspredicttha...